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Questions about life insurance
What is life insurance?
You make payments to a life insurance company, and they give your loved ones a payout if you pass away.
Do I need life insurance?
If you’re married, have children or dependents, own a home, or own a business—you probably do.
When should I get life insurance?
There are a few milestones in life that typically mean it’s time for life insurance. Plus, obtaining a new policy gets m…
How much coverage do I need?
Everyone’s needs are different. When purchasing coverage evaluate what you’re buying for to determine how much you need.
What is a life insurance rider?
A rider is a document that becomes a part of a life insurance policy, which can provide additional coverage or benefits.
What is a beneficiary?
The person(s) who receives the policy proceeds if you pass away while your policy is in force.
Can I choose more than one beneficiary?
Yes. You are able to choose multiple beneficiaries.
Is Guaranteed Issue Whole Life right for me?
This policy option is best for people over the age of 65 years old.
What are the benefits of a guaranteed issue whole life insurance policy?
No medical exams, level premiums, policy builds cash value, and guaranteed approval.
What is permanent and whole life insurance?
Permanent life insurance lasts for your whole life and typically has a cash value component.
What is term life insurance?
An easy and more affordable way to get life insurance coverage for a set period of time, or “term.”
What kind of life insurance do I need?
It depends on your situation. You’ll need to understand your coverage needs to decide which type of policy is right.
I already have life insurance through work. Is it enough?
There’s a good chance it’s not enough. Additionally, the coverage typically won’t last if you leave the company.
Which term length is right for me?
It can depend on several factors, including your children’s age, your proximity to retirement, and your mortgage.
What is underwriting?
How life insurance companies determine whether they’re able to insure you, and how much it will cost.
What is a death benefit? Is it taxed?
The lump-sum payment your beneficiary receives if you pass away. Generally, it’s not taxed.
How is accidental death different from life insurance?
Accidental death insurance only provides coverage in the event of a covered accident.
What are key features of Guaranteed Issue Whole Life Policies?
There are a lot of reasons people go with Guaranteed issue whole life policies.
What does life insurance cover?
What life insurance covers can be answered in two ways: the expenses it covers, and the types of death it covers.
Questions about Aspire Financial Groups
Does life insurance cover coronavirus (COVID-19)?
Yes. The policies we sell cover coronavirus.
Who is eligible to apply for a policy with Aspire Financial groups?
US citizens and permanent residents from ages 20-85 may apply in every US state, except New York
Who are your investors?
Sequoia, Accel, GV, Goldman Sachs, Jay-Z, and Will Smith—to name a few.
How much coverage can I apply for?
We offer a wide range of coverage options. Coverage amounts vary by policyholder eligibility, policy type and carrier.
Can I replace a policy from another company with Aspire Financial Groups?
Depending on the product, Aspire Financial Groups may not be able to offer you coverage if you intend to replace existing coverage.
Does Aspire Financial Groups have agents?
In short, yes. Aspire Financial Groups is designed so that you can apply for life insurance the way you want.
What does a policy administered by Aspire Financial Groups cover?
Ultimately, it is up to the beneficiary to decide how to use the death benefit.
What makes Aspire Financial Groups different?
Aspire Financial Groups makes it easy for families to get affordable life insurance coverage to protect their loved ones.
How do I know that your policies are reliable?
The policies we offer are insured by some of the world’s best life insurance companies.
Does Aspire Financial Groups only offer term life insurance?
Currently, Aspire Financial Groups offers term and guaranteed issue whole life insurance policies.
Does Aspire Financial Groups offer policies that include riders?
Yes, some Aspire Financial Groups policies include riders.
Can I get coverage with Aspire Financial Groups , even if I’ve had health problems?
It’s possible to be denied coverage, but your history of health problems shouldn’t stop you from applying.
Can I refer someone to Aspire Financial Groyups ?
We love referrals! Share Aspire financial Groups with friends and family.
Does Aspire Financial Groups offer a money-back guarantee?
Yes. Each policy has a 30-day money-back guarantee. After that, you can cancel anytime with no extra fees.
Questions about the Application
How do I apply?
You can apply for personalized coverage online in minutes. If you have any questions, we’re here to help.
What if I change my mind during or after my application?
You may start an application and withdraw from the application process at any time without penalty.
How can I fix incorrect information on my application?
Send us an email at [email protected] anytime.
Can I speak with a real person if I have questions?
Yes—send us an email at [email protected]
Can I insure my spouse, parents, or children?
Your spouse or adult child (between ages 20-65) will just need to apply through our standard application process.
Why do I need an Aspire Financial Groups account to apply?
So we can protect any private information you share.
How is my final price calculated?
Your final price might look different than your initial estimate because it considers far more information.
What if my birthday occurs during the application process?
Once approved, an agent will help you with any next steps if your new age could impact your premium amount.
What happens after I submit my application?
Underwriters review your application and approve, request more information, or deny your application.
Can I change my coverage amount or term length once I apply?
Yes, you can adjust your coverage amount and term length after you apply.
I was asked for follow-up information–what does this mean?
Sometimes underwriters may have a few additional questions or need a little clarification.
Will applying hurt my credit score?
No, it should not affect your credit score.
Why does the application require so much information?
The information required is used to determine your cost, expedite the application, and to protect your identity.
How long does it take to get a decision on my application?
Some applicants get approved immediately. Otherwise, it can take a couple of days or weeks.
When does my coverage begin?
After your application qualifies for or is approved for coverage and you pay your first premium, you’re covered.
Questions about my policy
How do I access my policy details?
Your details can be accessed after your policy is activated through your Aspire Financial Groups portal online at app. Aspire Financial Groups .com/login.
How do I manage my beneficiaries?
Send us an email to [email protected], and we’ll help you update your beneficiaries.
What happens if I miss a payment?
If you miss a payment, you’ll have a 31-day grace period. After that, your policy will lapse.
Do I get a refund if I cancel my policy?
Yes, if you cancel during the first 30 days of your policy being activated.
How long will it take for a claim to be paid?
This can vary for many reasons as the claim is reviewed. You can help by keeping updated records for your beneficiary to…
How do I update my contact information?
You can send any changes to your contact information to [email protected]
Will my premium ever change over time?
Nope! All term policies we offer have level premiums, meaning your price will never change during your term.
How do I make a premium payment and update my billing information?
Login to your account at ethoslife.com/login to pay and manage your billing information.
How do I cancel my policy?
You can cancel your policy by calling or emailing us, and requesting a surrender form for you to sign electronically.
What happens when my coverage term ends?
When your term ends, you can renew your policy until you reach the age of 95 without applying again.
How do I file a claim?
The beneficiary must contact the insurance company to file a claim to receive the payout of their death benefit.
How do I view, make changes, or cancel my TruStage™ policy?
To access your policy, please log in to your TruStage™ account or contact TruStage™ Customer Care.